Health and medical information for consumers, quality assured by the Victorian government
A gateway to the strategies, policies, programs and services delivered by the Department of Health & Human Services.
Victorian government portal for older people, with information about government and community services and programs.
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A list of public hospitals and health services in Victoria.
The Victorian healthcare system focuses on providing patient-centered care that is timely, appropriate and effective.
Integration is the provision of well-connected, effective and efficient care that takes account of and is organised around a person’s health and social needs.
Victorian health services aim to meet or exceed quality and safety standards to ensure our health sector provides world-class care.
The Victorian Government is working to improve access to quality healthcare in rural Victoria.
Private hospitals, day procedure centres and mobile health services in Victoria must be registered and comply with regulations on patient safety and care
Victorian health service boards have well defined responsibilities and the department acknowledges board education as a crucial activity.
The Department of Health & Human Services manages Victorian health data collections by providing standards, specifications and quality processes.
The Victorian Government plans, develops policy, regulates and funds over 500 health services and organisations.
Patient fees chargeable for admitted and non-admitted services in Victoria's public healthcare services.
Information and resources to support public hospitals and health services to report their financial data to the department.
Victorian health service providers are adopting leading-edge systems and technologies to help ensure that our health system delivers world-class care.
Information about primary care, working with general practice and private providers including Emergency Response planning, Primary Care Partnerships and Health Condition Support Grants service.
Information about delivering care that crosses the boundaries between primary, community, acute health and social care, including the Bilateral Agreement on Coordinated Care, HealthLinks: Chronic Care, the Chronic Care Guide, and service coordination practice.
Information about Victoria’s community health services, including registration and governance, the Community Health Program, demand management, service improvement and services targeted at population groups at risk of poorer health outcomes.
Information about public dental care in Victoria, including eligibility and access, fees, waiting lists, and data reporting.
Information about the Victorian Maternal and Child Health (MCH) Service, including professional development information, resources, reporting data and the MCH framework.
Information about public cemeteries, crematoria and cemetery trusts in Victoria for various stakeholders.
Victorian legislation ensures that medicines and poisons are used safely. Healthcare professionals must be aware of the relevant laws for their occupation.
In Victoria, the department has an important role in protecting the health of Victorians from the potential health effects of environmental hazards.
All Victorian food businesses must follow the food safety regulations for their class of food premises.
Victorian information about vaccination for children, adolescents and adults.
Guidelines and advice for health professionals about infectious diseases.
Evidence gathering, statistical data and evaluations are important tools for planning preventative health and wellbeing measures.
Screening programs include the national cervical, breast and bowel cancer screening programs, newborn bloodspot screening, prenatal screening and infant hearing screening.
Disease prevention and early detection targeting specific areas such as obesity, physical activity, sexual health and heart disease.
The department administers the Radiation Act 2005. Users and managers of radiation practices are licensed under this Act.
Anti-smoking laws and policies have contributed to a continuing decline of smoking rates across Victoria.
The department protects the public by safeguarding drinking water, facilitating the safe use of alternative water supplies and ensuring healthy swimming.
GPs and primary carers provide most mental health services. Specialist services are also available.
As one part of making suicide prevention a priority, all governments have committed to drafting a new national suicide prevention strategy for Australia: the National suicide prevention implementation strategy. This strategy will embody the collective aspiration of all governments that fewer lives are lost to suicide and will be supported by every health minister in Australia.
Victoria’s public mental health services are committed to high standards of practice and service.
Consumers and carers play a critical role in the delivery of mental health services in Victoria.
In Victoria the promotion of mental health and wellbeing is a priority.
Victoria is committed to providing world-leading standards of care for all people living with a mental illness.
The Mental Health Act 2014 supports advocacy, diversity, privacy and complaints processes.
Victoria's Chief Mental Health Nurse provides leadership in the mental health nursing sector
Reporting requirements for Victorian public mental health services and an overview of government-funded mental health research.
A career in mental health has rewards for everyone.
A hard copy of a publication can be ordered online by filling out this form - we do not ship outside of Australia. Some items are available in limited quantities only.
Victoria’s specialist alcohol and other drug treatment services cover a broad spectrum of community-based and residential treatment options.
This webpage links to more information from the Victorian Government about policy, research and legislation for the alcohol and other drug sector.
Standards and guidelines direct alcohol and other drug service providers to ensure safe, accessible and professional treatment services.
The Victorian alcohol and other drug treatment services workforce operates in a complex environment. The government is supporting the sector to meet these challenges.
The Alcohol & Other Drugs (AOD) sector is growing, with additional funding opening up diverse job opportunities across a range of programs and settings. With so many different jobs available, we’re after lots of different people. Do you have what it takes?
Drug policy and services newsletters, covering topics such as the National Ice Taskforce, the 10 year mental health plan, and sector engagement.
This section provides information about funding models for alcohol and other drug service providers and details about the reporting requirements.
The Victorian Government supports older Victorians to live independently in the community through a range of support programs.
Supported residential services provide accommodation and support services for Victorians who need help with everyday activities. They are regulated by the Victorian Government.
Residential aged care is for older people who can no longer live at home. These services are funded and regulated by the Commonwealth Government and can be operated by not-for-profit, private or state government providers.
Assessment services help older people and their carers to identify care that best meets their needs and access Commonwealth Government services for older people.
The Home and Community Care Program for Younger People provides funding for services which support frail older people, younger people with disabilities and their carers.
The Victorian Government provides a range of programs to maximise older people’s health and wellbeing and social participation across all life stages.
A Victorian government resource providing information and advice on designing and caring for people with dementia in residential aged care settings.
The department provides a range of specialised services that work to improve Aboriginal health. They focus on in patient care, palliative care, eye health and maternity services.
The Improving Care for Aboriginal and Torres Strait Islander Patients (ICAP) program was established in 2004 in recognition that Aboriginal Victorians experience poorer health and lower life expectancy than the general community. Many Aboriginal people are reluctant to attend hospitals and, when they do, may have more acute and complex health issues. In addition, under-identification of Aboriginal patients continues to hamper policy and service development based on service access and health needs. ICAP builds upon the Aboriginal hospital liaison officer (AHLO) program, which supports Aboriginal patients within hospitals. ICAP is underpinned by a 30 per cent loading on health service funding for Aboriginal inpatients.
The Koori Maternity Services (KMS) program, developed in partnership with the Victorian Aboriginal Community Controlled Health Organisation (VACCHO), provides culturally appropriate maternity care and support for Koori and Torres Strait Islander women at 11 VACCHO sites across Victoria.
The principal focus of the program is on increasing access to antenatal care, postnatal support and hospital liaison to improve the health and wellbeing outcomes for Koori and Torres Strait Islander women and babies.
All sites employ an Aboriginal health worker, undertake health promotion, provide support for pregnant Aboriginal women and identify pathways to other services. Nine services also provide antenatal and postnatal care. Supporting relationships with the birth hospital are an important component of the KMS work.
VACCHO provides statewide support and coordination to the services as well as advising the department about service planning and development.
The Aboriginal Health Branch manages the ICAP program. The Victorian Aboriginal Community Controlled Health Organisation (VACCHO) supports AHLOs in their roles and assists relationship development with Aboriginal community-controlled health organisations (ACCHOs). To demonstrate quality care for Aboriginal patients, health services are required to report progress against four key result areas (KRAs) in their annual quality of care reports.
The Continuous quality improvement tool: Aboriginal health in acute health services and area mental health services (‘CQI tool’) supports Victorian health services to provide culturally responsive healthcare to Aboriginal Victorians.
The CQI tool provides a process to:
Hospitals are also encouraged to adopt a quality improvement approach to their ICAP program and may wish to draw on the online Aboriginal and Torres Strait Islander patient quality improvement toolkit for hospital staff developed by the Improving the Culture of Hospitals Project.
The Victorian Aboriginal Palliative Care Program (VAPCP) aims to create a sustainable and culturally safe palliative care service system to enable Aboriginal people across Victoria to access palliative care services in the setting of their choice.
The Victorian Aboriginal Community Controlled Health Organisation (VACCHO) VAPCP project officer provides statewide support and advice to palliative care and Aboriginal health services regarding Aboriginal palliative care.
The VAPCP provides education and training, develops culturally appropriate resources, collects research and data, and contributes to the national Aboriginal palliative care discussion. The VAPCP supports the eight palliative care consortia and local Aboriginal health services to develop regionally based Aboriginal palliative care plans and partnerships.
The long-term outcomes of the VAPCP are to increase:
The National Indigenous Eye Health Survey, published by the University of Melbourne in 2008, found that Aboriginal people over the age of 40 experience blindness at six times the rate of other Australians. In Victoria, this vision loss is predominantly caused by refractive error, cataract or diabetes.
In November 2009 the then Victorian Department of Health (now the Department of Health & Human Services) established three projects to address Aboriginal eye health including:
The VACKH is a tripartite forum between VACCHO, the Victorian Department of Health & Human Services and the Commonwealth Department of Health to enable collaborative work to improve the health outcomes for Aboriginal Victorians.
In 2010 the VACKH established its Aboriginal Eye Health Subcommittee to provide expert, technical and policy advice to the VACKH in relation to eye health. The VACKH Eye Health Subcommittee oversees three projects under Victorian Aboriginal Eye Health Initiative described above. The membership of the VACKH Eye Health Subcommittee includes experts in the area of eye health from peak bodies, universities and eye health services.
In July 2012 the department completed an evaluation of the Victorian Aboriginal Spectacle Subsidy Scheme. The evaluation was conducted in consultation with the VACKH Eye Health Subcommittee and key stakeholders in eye health. The evaluation report was endorsed by the VACKH Eye Health Subcommittee in July 2012 and by the VACKH in November 2012.
Victorian health services
Page last reviewed: 08 Sep 2015
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