The Victorian Government established the Ambulance Performance and Policy Consultative Committee in January 2015 as part of its election commitment to fix the ambulance crisis.

The committee released its final report Victoria’s ambulance action plan: improving services, saving lives on 10 December 2015.  

The Ambulance Services Act 1986  is the key legislation governing ambulance services in Victoria. The delivery of ambulance care and patient transport has evolved since the Act and supporting legislation were enacted. 

The action plan recommended a review of the Act and other supporting legislation, in consultation with key stakeholders and the community. The purpose of the review is to: 

  • support the operation of a modern ambulance service
  • reaffirm Ambulance Victoria’s role as the state’s pre-hospital emergency care and transport provider 
  • enhance the role of Ambulance Victoria to improve patient outcomes and experiences 
  • support a sustained focus on community engagement and staff health and wellbeing 
  • address any scope, policy or operational issues in the current legislation. 

Public consultation

A public consultation was conducted from 2 December 2016 to 3 January 2017. The consultation phase has now closed. Feedback from this public consultation will contribute to updating the current legislative framework to better align to the requirements and provide the necessary support for the operations of a modern day ambulance service.