Care coordination seeks to ensure that care is delivered in a logical, connected and timely manner so that the medical and personal needs of the person are met. It is a comprehensive approach to achieving continuity of care for people receiving cancer treatment.
The Victorian approach is to redesign systems of care as a way of ensuring that care coordination becomes the function and responsibility of the whole health service and multidisciplinary team and not just the role of an individual (care) coordinator. This is to ensure that initiatives implemented address both the process by which care is delivered and the needs of the majority of cancer patients as they move through their pathway of care.
Improving cancer care coordination in Victoria
A policy document has been developed to guide the improvements in coordinated cancer care at one or more levels of the healthcare system. The document outlines three key strategic directions:
- strengthening information sharing between care providers and between healthcare events
- improving cancer service delivery so it is complementary and timely
- building effective relationships and links.
Care coordination is one of four linked key priority areas for reform including multidisciplinary care
, supportive care
and reducing unwanted variation in practice.