Man 1 - I always thought you just did what you were told hospital.
Woman 1 - After all, you’re there to be looked after.
Woman 2 - But now I know I need to ask questions and tell my healthcare team what’s
important to me.
Woman 1 - I guess if I don’t tell them, how else will they know? And if I don’t ask questions,
how will I know?
Woman 3 - I felt guilty asking the nurse lots of questions - I thought he would be very busy but
he said it was important that I did.
Man 2 - I asked how to get better and go home soon
Woman 1 - I also wanted to know when the doctor was going to visit my ward so I could ask my
family to come in at the same time.
Woman 4 - Because Dad was feeling sick and had trouble hearing in the noisy ward, he asked if
we could visit at the same time as the doctor, to help him understand everything.
Man 3 - Trying to remember it all was quite overwhelming for me, and my family, so we asked
for it to be written down.
Woman 4 - The doctor was very helpful. She repeated things for us and explained the medical
terms we didn’t understand.
Man 2 - she had some information in my own language, and offered an interpreter.
Man 1 - It was tiring repeating my story to so many people during my stay, but I knew it would
help us to work out a plan about what matters to me.
Narrator - It’s your task to ask. Get well soon.