Key messages

  • Patients of publicly funded healthcare services such as public hospitals have the right to an accredited interpreter for communication needs.
  • Interpreters should be provided at important points during patient care.
  • Patient rights are detailed in the Australian Charter of Healthcare Rights in Victoria brochure, which is available in an Auslan translation for the Victorian deaf community.

The Australian Charter of Healthcare Rights in Victoria brochure is available in an Auslan video translation for Victoria's deaf community, split into eight parts. Follow the links to view each part.

Chapter 1: Forward

Chapter 2: Access

Chapter 3: Safety

Chapter 4: Respect

Chapter 5: Communication

Chapter 6: Participation

Chapter 7: Privacy

Chapter 8: Comment

The Australian Charter of Healthcare Rights in Victoria brochure is also available as an audio file and a range of community languages.

You can order a free printed or braille version of the brochure for consumers.

Contact details

  • Sector Performance Quality and Rural Health Branch

    • Telephone Number:+61 3 9096 6176