Section 18N of the Cemeteries and Crematoria Act 2003 (the Act) requires Class A cemetery trusts to prepare annual and strategic plans detailing their key performance outcomes and indicators for measuring performance across a range of activities within their organisations. The Annual and strategic plan guidelines (the guidelines) assist trusts to comply with planning requirements under the Act provided the Secretary to the department with sufficient information to form a view on the health and performance of individual trusts and the sector over time.

In 2014, Key Performance Indicators (KPIs) and operational data requirements were developed in consultation with Class A cemetery trusts. Under the guidelines, Class A cemetery trusts are required to provide this information in their annual plans.


Publication Type
Policies and guidelines
Date Published
14 Jan 2020
4 pages
Department of Health and Human Services