Service coordination continuous improvement framework 2012

The Service Coordination Continuous Improvement Framework is a tool which can be used to assist agencies in Victoria implementing Service Coordination. The Framework has been designed to support agencies to monitor and continuously improve their Service Coordination implementation and practice, enable an agreed process for Primary Care Partnership member agencies to monitor Service Coordination implementation for reporting and planning purposes, assist new program areas to assess their Service Coordination readiness and identify infrastructure and practice changes that are required and provides a mechanism for Primary Care Partnership Service Coordination groups to assess and improve compliance with Service Coordination practice standards if the need arises.