Summary
A large part of moving towards an ASM approach is being able to take staff with you on the journey of ‘change’ - change in mindset, change in assessment practice and service system redesign. A vital part of the process is employing a range of staff and having strategies for continuous improvement. At times the tasks seem arduous and the goals insurmountable; however, it’s important to keep an eye on the big picture and your focus on the person you’re supporting.