Key messages

  • The Department of Health & Human Services has a list of useful websites to help service providers interested in promoting an Active Service Model approach.
  • These resources include practice guides, service models, and research and evaluation tools.

The Department of Health & Human Services is implementing a quality improvement initiative for service provision: the Active Service Model. The following publications and programs (produced outside the department) may be useful to those who deliver the Active Service Model approach to services.

The information and web links are not the creation of the department and do not necessarily represent the views of the department or the Victorian Government.

Practice guides

  • Younger onset dementia: a practical guide (Alzheimer’s Australia)

    This publication draws together information on younger onset dementia and provides practical information for those newly diagnosed, as well as their families and carers. Sections include: About younger onset dementia, Practical approaches to management of dementia, The caring role and the family, Planning for the future.

    More information is available on the Alzheimers Australia website

  • At home with dementia: a manual for people with dementia and their carers (NSW)

    This publication presents possible solutions to problems commonly faced by people with dementia living at home. It also suggests ways of approaching and solving problems at home using a person-centred care approach. The information targets carers, dementia support workers, occupational therapists and staff of home maintenance and modifications schemes.

    More resources are available on the NSW Ageing, Disability & Home Care website.

  • Helpful handbook for memory loss (Alzheimer’s Australia and Independent Living Centre)

    This publication is intended as a reference for people in the early stages of memory loss, as well as their family and friends. It contains information on products and devices, as well as tips and hints for managing the effects of memory loss.

  • Registered Nurses’ Association of Ontario - client centred care best practice (Canada)

    This resource was designed to assist Long-Term Care (LTC) homes with the implementation of the client centred care best practice guideline in Ontario. It contains materials on best practice/standards; assessment, planning and implementation tools; quality improvement tools; care planning; education resources; and recommended readings/references.

  • St Luke’s ‘strengths based’ approach

    St Luke’s is an organisation that provides community support services in the Loddon Mallee Region using a ‘strengths-based’ approach.

    See the St Luke's Innovative Resources website for a list of resources.

Service models with an active service / wellness / reablement approach

  • Wellness approach to community homecare (CommunityWest, Western Australia)

    CommunityWest is a not-for-profit organisation in Western Australia funded by HACC. It works alongside the sector to continue to progress best practice and develop service innovation. The wellness approach has many synergies with the Active Service Model. It helps people to accommodate their functional difficulties by either learning or re-learning the skills necessary for daily living, or minimising the functional losses and future dependencies that may develop.

  • Silver Chain Home Independence Program

    The Home Independence Program (HIP) is a short-term restorative program targeted at older home care clients (who do not have a diagnosis of dementia) when they are first referred for assistance, or when they are referred for additional services.

    See more about HIP on the SilverChain website.

  • Home Care Reablement (UK)

    The UK Department of Health has implemented a home care reablement program. Its focus has been on supporting English local government authorities to take on this approach. The program’s resources include longitudinal studies on the benefits of reablement and a home care reablement toolkit for service providers.

  • Helping Hand Project

    Helping Hand Aged Care is a not-for-profit Uniting Church affiliated organisation in South Australia. It integrated its residential and community services, to provide a simpler system that is easy for potential clients and their families to understand.

Research and evaluation

Policies and strategies

  • The New Zealand Positive Ageing Strategy (NZ)

    The strategy’s aim is to improve opportunities for older people to participate in the community in the ways that they choose.

  • All Age Well, Boulder County (USA)

    This plan contains action steps that encourage and enable all to Age Well in Boulder County. It is a starting point for a collaborative, interactive, community-driven process.

  • Skills for Care (UK)

    This resource targets employers in the adult social care workforce. It includes useful information on recruitment, training, and workforce development.

  • The AdvantAge Initiative (USA)

    This initiative is a community-building effort focused on creating vibrant and elder-friendly, or ‘AdvantAged’, communities that are prepared to meet the needs, and nurture the aspirations, of older adults.