Improving care is a key component of the safety and quality approach for supporting public sector residential aged care services (PSRACS). Evidence-based, person-centered approaches are promoted to support high-quality care and quality of life outcomes for residents. The Department of Health and Human Services has developed a range of information, resources and programs to help services achieve this goal. These focus on important areas of care, evidence translation, better use of data and learning from deaths and preventable harm.