Key messages

  • The Department of Health & Human Services and Australian Centre for Evidence Based care (ACEBAC), has developed evidence-based standardised care processes (SCPs) in important areas of resident care.
  • The processes were developed as part of the Strengthening Care Outcomes for Residents with Evidence initiative (SCORE).
  • The processes help Victorian public sector residential aged care services to provide high-quality care for residents, by reducing variability and managing clinical risk.

A series of evidence-based standardised care processes (SCPs) have been developed for important areas of resident care.

There are 19 SCPs for priority risk areas of resident care:

  • antimicrobial stewardship
  • choking
  • constipation
  • dehydration
  • delirium
  • depression
  • end of life care
  • falls
  • hypoglycaemia
  • infection control
  • oral and dental hygiene
  • polypharmacy
  • pain
  • physical restraint
  • pressure injuries
  • responsive behaviours
  • skin tears
  • sleep
  • unplanned weight loss.

The standardised care processes are subject to regular review.

Evidence-based practice requires organisational readiness and change leadership. Before using the SCPs, services should consider:

  • the skills, training and competency of staff
  • access to equipment and supplies
  • access to medical, allied health and other services

The SCPs help Victorian PSRACS to provide high-quality care for residents. They are part of a suite of resources to support safe, quality care in PSRACS.

SCPs are available for use by all health and residential aged care providers.

Strengthening care outcomes for residents with evidence

The SCPs were originally developed and piloted through the Strengthening Care Outcomes for Residents with Evidence (SCORE) initiative. The SCORE summary report explains the process for developing the SCPs as well as the organisational requirements for implementation.


Standardised care processes