Before you start

You will need to have access to:

  • 100 points of identification - identification must be certified and at least one document must contain a photograph
  • Criminal record check no more than six months old from either Victoria Police, Australian Federal Police or any other provider appearing on the most current Australian Criminal Intelligence Commission's list of Accredited 'Broker' Organisations
  • If you have lived continuously in an overseas country for more than 12 months in the past 10 years you will be required to provide an overseas criminal record check. You will need to contact the overseas police force to obtain a criminal or police record check and submit it with this application.

Types of applications

The types of applications available online are: 

Application for registration

Before you operate a supported residential service (SRS) business, you must register the premises with the Victorian Department of Health and Human Services (the department). The business owner (proprietor) must be approved to hold a Certificate of Registration, which allows the proprietor to operate an SRS business from those premises.

If you intend to apply for registration as a proprietor of an SRS you are required to attend a pre-lodgement meeting within the Melbourne CBD. Please contact SRS.registration@dhhs.vic.gov.au to schedule a meeting.

Application for approval of a person to manage a SRS

The proprietor must apply to the Secretary of the department for the approval of a person to be a manager of an SRS.

You are also required to provide a manager’s statement, which must be completed by the proposed manager. The manager’s statement form is available to download on the SRS registration page.

Please note: The form must be completed and signed by the SRS proprietor.

Application for suitability of new director or officer of proprietor

This form is to be used where a person is appointed as a director or other officer of a SRS proprietor that is a body corporate. 

Online application forms

To apply online for registration as a proprietor of an SRS, visit the SRS online forms portal.

Saving your application

You will be able to save a partially completed application, however the application must be completed within 30 days of  beginning the application. You must supply a valid email address.

Confirmation email

When you have successfully submitted a completed application, you will receive a confirmation email. 

Copy of the completed form 

You can download a PDF copy of your completed form once you have submitted the form. You may also choose to obtain a PDF copy of your completed form via the confirmation email. 

Cost

When the department accepts your application you will be required to pay the relevant application fee by cheque made payable to the Department of Health and Human Services. Visit the SRS registration page for supported residential service application fees.