Summary

SectorConnect is an extranet designed to help people in the health sector to share and collaborate in a secure environment. 

Creating and joining a group

  • How do I register?

    Go to SectorConnect to register. You will receive an email asking you to verify your address before the registration is complete.

  • How do I log in?

    Once your email address is successfully verified, you will be able to login at SectorConnect.

  • How do I create a group?

    When you first log in, you will be presented with a virtual tour. After the tour and on later visits, go to the 'Goups' page, and click on 'Start a group'. Fill in the details of the group and click on 'Submit'.

    Staff at the Department of Health and Human Services will review new groups. Once approved, your group will be available the next business day. It usually takes 1-2 business days.

  • After I create a group, how long does it take for my group to go live?

    Once approved, your group will be available the next business day. It usually takes 1-2 business days for a group to be approved.

  • What are the group types?

    There are three types of groups:

    • Public - open. These groups can be seen and joined by anyone.
    • Public - members only. These groups can be seen and joined by anyone, but the group owner must approve new members.
    • Private groups - these groups are by invitation only, and are only seen by group members.
  • How do I join another group?

    If you see a public group that you are interested in, go to the group page and fill in the 'Request to join group' form. The group owner will review your request.

  • How do I see who else is in my group?

    On the group page, click on the link that displays how many members the group has.

  • How do I leave a group?

    On the group page, click on 'X Leave group'.

Using a group

  • How do I attach a file?

    On the group page, under heading 'Post to group', click on 'Attach' and follow the steps to upload a file and fill  in the  file description. The maximum file size is 20MB.

  • Which file types can I attach?

    You can attach files with following extensions: doc, docx, docm, rtf,  xls,  xlsx, xlsm, csv, pdf, ppt, pptx, pptm, xps, mpp, mpx, gif, jpg, jpeg, png, tif, bmp, xml, vsdx, vsdm, vsd, vdw, vss, vdx, vsx, txt, mp3, wav, ogg, wma, m4a

  • When will my uploaded file become available to others in the group?

    The group owner receives an email notification when a file is uploaded to the group. They will review the file. Once accepted the file is available online and can be downloaded by others in the group.

    Before the group owner reviews the file, it appears as ‘greyed out’ text and is not available to download. 

  • How do I flag inappropriate comment?

    If you think a comment you think is inappropriate, click on the little flag. Group owners will be notified via email. Group owners can choose to remove the post, the comment or unflag the comment.

  • How do I invite new members?

    Go to the group page, on the right hand side, click on 'Invite members', copy the URL and share it with people you know to give them access to your group. You will notice this is the same URL as the one in in your browser address. 

  • What if I change job and don't have access to my work email anymore?

    You can go to your profile page and update your email address. You may choose to use your new work email for personal email.

Subscribing to newsletters

  • How do I subscribe to newsletters?

    Click on 'Newsletters' tab, and select the newsletter or news digest topics you'd like to receive.

    Monthly newsletters are written by DHHS staff. There will be more newsletters available over the next few months.

    News digests are generated automatically from new content on the site. They are sent out at the start of each month.

  • How do I unsubscribe from newsletters or news digests?

    Click on Newsletters tab, click on 'Unsubscribe from all emails', and submit the changes.

  • How often will I receive newsletters?

    Newsletters are sent out at regular intervals, some are monthly others are quarterly, news digest are sent out at the start of each month.

Managing privacy, profiles and passwords

Group managers' responsibilities

Group managers have a range of responsibilities.  It's important to respond quickly requests from users to make sure the group remains relevant and active. Group owners, also known as group admin, are able to

  • View members
  • Review requests to join groups
  • Assess flagged posts
  • Approve uploaded files
  • Edit group information
  • Invite new members to the group
    Group admin tabs
    Figure 1

Managing a group

  • How do I approve a request to join a group?

    Click on 'Join request' (figure 1) to see a list of requests. Decide who you think is appropriate to join a group.

  • How do I review flagged posts?

    You will receive an email notification when posts or comments are flagged as inappropriate. Click on 'Flagged posts' (figure 1) to see the list. You can choose to remove a post, a comment or unflag a comment.

  • How do I approve file uploads?

    You will receive an email notification when a file is uploaded to your group. Click on 'File approval' (see figure 1) to see a list of files to be reviewed.

  • Do I have to approve everyone who wants to join the group?

    Yes, but it’s very easy to do from the ‘Join requests’ tab on the right hand side of your group page (figure 1). You will see all the new requests there and you can approve or reject them very quickly. You will receive an email alert for each new request, but we suggest group admins have a look at their group page once or twice a day if they know they’ve received a few new requests.

  • How do I edit my group?

    Click on 'Edit group' (figure 1) and fill in your changes. Staff at the Department of Health and Human Services will review the changes. Once approved, your changes will be available the next business day. It usually takes 1-2 business days.

  • How do I appoint someone else to be the group admin?

    'Click on 'View members' (figure 1), locate the member and click on 'Make admin'.

  • How do I remove a member from my group?

    Click on 'View members' (figure 1), locate the member and click on 'Remove from group'.

  • How do I remove a group?

    Click on 'Edit group' (figure 1), then in your 'Edit group' page, click on 'Delete group'.

  • How do I remove a post or a comment?

    Locate the post or comment, click on 'Remove post' or 'Remove comment'.