Victoria’s allied health assistant workforce help ensure services in health, disability, aged care, community and other sectors function efficiently.

Allied health assistants work with allied health practitioners. 

They are trained to work within a certain scope of practice, and undertake tasks that are delegated to them by allied health practitioners. 

This allows allied health practitioners to focus their efforts where they are needed most. 

The resources on this site will assist organisations seeking to develop an allied health assistant workforce

The Victorian Assistant Workforce Model provides a structured process to implement workforce redesign to build an allied health workforce. 

This section of the site also contains other resources, including an online training module, that health services can use in the process of developing their allied health assistant workforce.  

Supervision and delegation framework for allied health assistants and the support workforce in disability

Greater utilisation of the allied health assistant workforce and more effective use of disability and patient care workers will increase allied health workforce capacity and sustainability in the disability sector; and improve the system’s capacity to meet the community’s needs into the future. While the role of the AHA is not new, there are significant opportunities to expand the roles and use of AHAs in settings such as disability care. There are also significant opportunities for disability workers and community care workers to work closely with allied health professionals and provide appropriate clinical care under the supervision and delegation of an allied health professional.

The new Supervision and delegation framework for allied health assistants and the support workforce in disability (the framework) has undergone broad consultation with the disability sector to gain an in-depth understanding of the usual work practices, service provision and requirements, successes and challenges, and scope of practice in a variety of workplaces. The framework has been contextualised from the Victorian Department of Health and Human Services supervision and delegation framework for allied health assistants.

Supervision and delegation framework for allied health assistants and the support workforce in disability – overview

Supervision and delegation framework for allied health assistants and the support workforce in disability – full version

New! E-learning supervision and delegation support for Disability

The Department of Health and Human Services in collaboration with Wodonga TAFE and Monash Health have developed an e-learning module focusing on delegation and supervision in disability.

This self-paced module is based on the newly created Supervision and delegation framework for allied health assistants and the support workforce in disability (Department of Health and Human Services 2018).

To access the e-learning module you will be prompted to create a username and password. You can use the e-learning module as an individual, or with a group.

Access the Disability version of the module is on Wodonga TAFE website

Victorian Assistant Workforce Model

The Victorian Assistant Workforce Model (VAWM) for allied health is a workforce redesign toolkit to assist services in health, disability, aged care, community and other sectors to meet increasing demands on allied healthcare

The VAWM toolkit provides a structured process to build a sustainable and productive allied health workforce that is fit for purpose, with capability to deliver the right skills, in the right place, at the right time - and at the right cost.

It will help organisations improve access to allied health, allowing more patients to benefit from care.

The goal is to enable allied health professionals and allied health assistants to work to full scope of practice. 

The VAWM is underpinned by Victoria's Supervision and delegation framework for allied health (2012)

Awards and publications

The VAWM was a finalist in the Ko Awatea International Excellence in Health Improvement Awards 2015  in the category “Developing a flexible and sustainable workforce”.

The Australian Health Review has also published a paper reporting on the results of stages 1 and 2 of the model, titled 'Building allied health workforce capacity: a strategic approach to workforce innovation'.

E-learning supervision and delegation support

The department has collaborated with Wodonga TAFE and Monash Health to develop an e-learning module focusing on delegation and supervision.

The self-paced module is based on the Supervision and delegation framework for allied health assistants (Department of Health 2012).

The tool is free, but you will be prompted to create a username and password to access the material.

You can use the tool as an individual, or with a group.

Access the module on Wodonga Tafe website

Victoria Assistant Workforce Model

Allied health assistant delegation video

View this video for examples of good delegation, and not-so-good delegation.

Allied Health Assistant Delegation - Dos and Don'ts

Supervision and Delegation TASK app

Screen shot of Task appThe Department has funded development of an app to support allied health professionals, allied health assistants, and allied health managers with task delegation to the allied health assistant workforce. The app assists with real-time decision making about allied health assistant task delegation based on the master task list from all allied health disciplines (developed as part of Victoria’s AHA Implementation Program 2012-15) or the delegation decision framework in the department’s ’Supervision and delegation framework’ document. The app also informs about the level of supervision requirement for the delegated task.

There is the ability to customise the app to a specific allied health discipline, team or service if required. It also has a repository for the department documents and local organisational allied health assistant competencies. The app is titled ‘tASK – Allied Health assistant Delegation’ and is available for free on the Apple App Store and Google Play Store.

Victoria Assistant Workforce Model (VAWM)

Victorian Assistant Workforce Model (VAWM) showcase video

View this short video showcasing the Victorian Assistant Workforce Model.

Victorian Assistant Workforce Model video