Key messages

  • Best practice acute medical inpatient care ensures patients receive the best care delivered to the highest standards in an efficient manner.
  • Resources are available to assist services to improve their management of acute medical inpatients

The goal of acute medical inpatient care is for all patients to receive the best care, delivered to the highest standards in the most effective, efficient and personalised way. This requires consideration of each step of the patient journey, including interfaces with the pre-hospital setting, the emergency department and sub-acute care.

Patient management resources

The Supporting the medical inpatient journey guide outlines ways that Victorian health services can improve their emergency medical inpatient services. Clinical staff and managers can use this guide for self-assessment of service delivery. Organisation leaders can use it to review their services and plan improvements.

The Role of Medical Assessment and Planning Units (MAPU) in Victorian health services identifies the characteristics of effective medical assessment and planning units.

Presentations from the patient treatment coordinator initiative forum (2013) feature:

  • Care coordination in the emergency department (Maroondah Hospital)
  • Criteria-led discharge (Royal Children’s Hospital)
  • Improvements in patient treatment coordination (Northern Health)
  • Innovations in subacute and non-acute assessment and pathways (Western Health)
  • Using risk prediction in planning discharge (Ballarat Health Services)
  • Women’s breast care nurse coordinator role (Royal Children’s Hospital).