Key messages

  • The cost of ambulance transport is not covered by Medicare.
  • There are a number of ways patients can insure against the costs of ambulance transport.

The cost of ambulance transport is not covered by Medicare. There are a number of ways patients can insure against the costs of ambulance transport.

Ambulance Victoria membership

Ambulance Victoria provides information on ambulance membership.

Private health funds

Private health insurance policies differ in their coverage of emergency ambulance and non-emergency patient transport. Patients need to check with their insurance fund for the type of cover most suited to them.

Concession benefits

Eligible Victorians holding a valid Pensioner Concession or Health Care Card currently receive free clinically necessary transport. This may not apply when being transported from a private healthcare facility.

Patients can find frequently asked questions and answers on concession benefits at Ambulance Victoria.