Key messages

  • Ambulance Victoria is responsible for deciding how best to transport a patient.
  • New ambulance fees apply from 1 August 2015.

Ambulance Victoria is responsible for deciding which ambulance resource is best suited to transport a patient.

Consideration is given to the patient's acuity and the urgency of the situation, the location and availability of Ambulance Victoria's resources at the time of the request for transport, and the most efficient use of those resources.

Ambulance Victoria fee schedule 2015-16

From 1 August 2015 new ambulance fees apply.

All fees are GST exclusive. Where GST does apply (primarily to public hospitals) Ambulance Victoria will include the GST amount when invoicing.

Road transport fees

EMERGENCY ROAD TRANSPORT FEES*

All users

Metropolitan Emergency Road

$1,146

Regional and Rural Emergency Road

$1,690


NON-EMERGENCY ROAD TRANSPORT FEES

All users

Stretcher

Clinic car*

Metropolitan Non-Emergency Road

$309

$102

Regional and Rural Non-Emergency Road

$523

N/A

Cases with a final priority of 4 or greater are charged at non-emergency rates. The allocation of these priorities is performed during (and by) the call taking processes when contacting Emergency Services Telecommunications Authority (ESTA). These priorities are allocated in accordance with the Non-Emergency Patient Transport Act 2003 and the Non-Emergency Patient Transport Regulations 2005.

* The clinic car service is only available in Metropolitan Melbourne and selected regional and rural locations.

TREATMENT WITHOUT TRANSPORT

All users

Metropolitan, regional and rural

$494

Air transport

Air transport fees are not affected by whether a transport is emergency or non-emergency. The type of transport - rotary (helicopter) or fixed wing (aeroplane) - determines the fee.

AIR TRANSPORT FEES

Public hospitals

TAC, DVA or VWA

Other users*

Fixed wing

Variable charge

$2,031

$2,031

$2,031

Fixed charge

$2,748

$2,748

$2,748

Rotary

Variable charge**

$10,220

$10,220

$10,220

Fixed charge

$17,859

$17,859

-

The mechanism for payment of the fixed component of the air fees for major users will be maintained according to the current methodology.

The fixed cost is based on proportionate share and charged according to respective legislative requirements.

* 'Other users' are members of the public who are privately insured, or who are uninsured but not members of Ambulance Victoria's Membership Scheme or do not receive any other entitlement. Other users excludes Victorian private healthcare facilities, Victoria Police, Australian Search and Rescue, interstate public and private hospitals and interstate ambulance services. Please contact Ambulance Victoria for rates applying to these entities.  

** General patients will continue to pay the variable component only for rotary transport.

Note: Air transport fees do not include any road transport associated with the air transport. Road transports are billed separately.

Interstate transport

For all interstate transports, these fees do not apply. Please contact Air Ambulance Victoria who will provide a quote for undertaking any interstate ambulance transport.

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