As of 1 October 2021, current or prospective commercial First Aid services require a first aid licence under the Non-Emergency Patient Transport and First Aid Services Act 2003.
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First Aid Service Licence application
Prospective commercial first aid services, seeking to provide first aid in Victoria, need to submit an application for a First Aid Service Licence.
The application form for a licence (Schedule 3) and guidelines to support an application for a First Aid Service licence are available for download.
Additional information about the different licence class levels of first aid and other regulatory requirements are available for download under ‘First Aid Services information and guidance’.
Prospective commercial first aid services, may consider applying for an approval in principle (AIP) to operate a First Aid Service prior to an application for a First Aid Service licence. An AIP is not compulsory; the AIP process allows you to assess whether you will meet the requirements for licensing and to remedy any issues that might prevent you from obtaining a licence.
If you are unsure whether to apply for a First Aid Service licence or an AIP, contact the first aid regulation team on neptfirstaidregulation@health.vic.gov.au.
Schedule 3 Application for a first aid service licenceGuideline to an application for a First Aid Service Licence (2021)Checklist for a First Aid Service LicenceFirst Aid form - First Aid Service Level Assessment -
Variation
Licensed First Aid Services may apply to have their licence or a condition of their licence varied. An example of an application for a licence variation includes moving from one licence class level to another e.g. from basic to intermediate.
The application form for a licence variation (Schedule 6) is available for download.
Schedule 6 – Application for variation of a first aid service licenceApplication for variation of a First Aid Service licence - checklistApplication for variation of a First Aid Service licence - guidelineTransfer
A licensed First Aid Service may apply to have their licence transferred to another person.
Guidelines to support an application for a First Aid Service licence variation and transfer are under development. Contact the first aid regulation team for assistance on neptfirstaidregulation@health.vic.gov.au.
The application form for a licence transfer (Schedule 5) is available for download.
Schedule 5 – Application for transfer of a first aid service licence -
An application for renewal of a First Aid Service licence should be made three months before the expiry of your current licence. Applications made within the last three months of a licence incur an additional fee.
The application form for a licence renewal (Schedule 4) is available for download.
Schedule 4 – Application for the renewal of a first aid service licenceChecklist for an application for renewal of a First Aid Service licenceGuideline to an application for renewal of a First Aid Service licenceGuidelines to support an application for a First Aid Service licence renewal are under development. Contact the first aid regulation team for assistance on neptfirstaidregulation@health.vic.gov.au.
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Prospective commercial First Aid Services may apply for an approval in principle (AIP) to operate a First Aid Service. An AIP is not compulsory; it is possible to apply for a First Aid Service licence without first obtaining an AIP (refer to First Aid Service Licence application).
The AIP process allows you to assess whether you will meet the requirements for licensing and to remedy any issues that might prevent you from obtaining a licence.
Once the AIP has been granted you must apply for a First Aid Service licence. You cannot begin operation as a First Aid Service until a licence has been granted.
Additional information about the different licence class levels of first aid and other regulatory requirements are available for download under ‘First Aid Services information and guidance’.
The application form for an Approval in Principle (Schedule 1) is available for download.
Schedule 1 - Application for approval in principle to operate a first aid serviceGuideline to an application for a First Aid Service Licence (2021)Checklist for an Approval in Principle for a First Aid Service Licence -
The holder of an approval in principle certificate to operate a First Aid Service may apply to have their AIP certificate or a condition of the certificate varied, or the certificate transferred to another person.
The application form for an AIP certificate variation or transfer (Schedule 2) is available for download.
Schedule 2 – Application for variation or transfer of certificate of approval in principle to operate a first aid serviceGuidelines to support an application for an AIP certificate transfer and variation are under development. Contact the first aid regulation team for assistance on neptfirstaidregulation@health.vic.gov.au.
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The Non-Emergency Patient Transport and First Aid Services Act 2003 (the Act) requires assessment of fitness and propriety (including financial reputation and stable financial background) to support prospective approval in principle applications, licence applications, as well as licence renewals, transfers, and variations.
Forms are available for download to support evidence of fitness and propriety.
These forms do not limit the assessment of, or requirement for additional evidence to demonstrate fitness and propriety of the individual or body corporate (e.g., company, business or incorporation) to whom the application or part of the application applies.
First Aid form - Accountant's statement for a First Aid Service LicenceFirst Aid form - Declaration of fitness and proprietyFirst Aid form - List of directors or controlling officersFirst Aid form - Appointment or change of director, board member or controlling officer
Reviewed 20 February 2024