This section of the Hospital Environment Audit Tool (HEAT) contains modules that consider how the general areas of the hospital environment support the needs of older people and increase their participation in their care.

There are five modules in this section:

  • External areas and parking
  • Entrance, foyer and reception
  • Stairs, lifts and paths - internal areas
  • Outpatient and waiting areas
  • Wayfinding, signage and use of colour

Some suggestions for improvement would take some budget and/or timeframe to implement, while some may be able to be changed quickly and with minimal budget. It is not intended for major refurbishments or new builds.

The modules in this section are designed to take from 15 minutes to 35 minutes to complete. You may use these audit modules individually or as part of a broader audit of other parts of the facility. The modules are not designed to be used for major refurbishments or new builds.