Key messages

  • Short-term supports are for people who have been assessed as requiring short-term, community-based supports to help them recuperate.
  • Short-term supports are available for people being discharged from a public hospital.
  • Health services’ short-term supports include community nursing, personal care and home care.

Short-term supports facilitate a safe and timely discharge from hospital. The person returns home with an appropriate package of community-based supports. They are also linked up with ongoing long-term supports in the community, as required.

Eligibility for short-term supports

People being discharged from a public hospital (including emergency departments, acute services and subacute services) can access short-term supports. They need to be assessed as requiring short-term, community-based help to assist them to recuperate in the community, and to ensure a safe and timely discharge.

Services offered by short-term supports

Short-term supports include a range of community-based services according to the person's individually assessed needs. The most common services provided are:

  • community nursing
  • personal care
  • home care.

Services arranged are provided for the duration of the recuperative period and are generally of a short-term nature.

Directory

The directory of short-term supports shows which service has responsibility for service delivery to residents of particular areas.

Referrals and enquiries

  • Contact details for short-term support referrals and enquiries
    SHORT-TERM SUPPORT PROVIDER CONTACT
    Albury-Wodonga Health 02 6051 7400
    Austin Health 03 9496 5000 pager: 5049
    Barwon Health 1300 715 673
    Bass Coast Regional Health 03 5671 3135
    Benalla Health 03 5761 4500
    Bendigo Health 03 5454 9102
    Castlemaine Health 03 5471 1575
    Central Gippsland Health Service 03 5143 8821
    Ballarat Health 03 5320 4092
    Colac Area Health 03 5232 5236
    Eastern Health 03 9881 1815
    Bairnsdale Regional Health Service/ East Gippsland 03 5150 3416
    East Gippsland Bruthen 03 5150 3416
    East Gippsland Buchan 03 5155 9222
    East Gippsland Cann River 03 5158 6274
    East Gippsland Ensay 03 5157 3215
    East Gippsland Gelantipy 03 5155 0274
    East Gippsland Lakes Entrance 03 5155 8300
    East Gippsland Mallacoota 03 5158 0243
    East Gippsland Omeo 03 5159 0100
    East Gippsland Orbost 03 5154 6623
    East Gippsland Ensay 03 5157 3215
    Echuca Regional Hospital 03 5485 5000
    Goulburn Valley Health 03 5832 3013 or 03 5832 3014
    North Richmond Community Health 03 9418 9954
    Inner South East Community Health 03 9066 1400
    Latrobe Regional Hospital 03 5173 8869
    Melbourne Health 03 8387 2333
    Monash Health 1300 342 273
    Northern Health 03 8405 2074
    Mildura Base Hospital 0488 382 697
    Northeast Health Wangaratta 03 5722 5417
    Peninsula Health 03 9788 1454
    Portland District Health 03 5521 0607
    Seymour Health 03 5735 8060
    Stawell Regional Health 03 5358 8587
    Royal Children's Hospital 03 9345 5695
    Swan Hill District Hospital 03 5033 9406
    South West Healthcare Warrnambool 03 5563 1464 or 03 5563 1595
    Western Health 03 8345 0013
    Western District Health Service 03 5551 8504
    West Gippsland Healthcare Group 03 5624 0570
    Wimmera Health Care Group 03 5381 9184

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