Key messages

  • The Redesigning Hospital Care Improvement Case Studies are designed to help leaders and senior clinicians to make improvements in their own workplaces.
  • The case studies showcase 20 improvement projects and includes guides and resources to support improvement.

The Redesigning Hospital Care Program (RHCP) has developed case studies to help improvement leaders, executive directors and senior managers to ‘see, share and spread’ improvements within their health services.

The case studies showcase 20 improvement projects and include information on their levels of impact, resources and methodologies, and, where possible, their return on investment. These are designed for ease of use and dissemination within a health service.

The case studies are designed to help health services learn from the successes of others, and to adapt and apply improvement techniques and projects to their own work environment. It has been designed as a dynamic online resource, which will be added to with new improvement projects and ‘success stories’ over time.

Welcome and explanation document

Redesigning Hospital Care Program - an introduction to process improvement

Redesigning Hospital Care Program Measures Guide Emergency

Surgical services measures guide

Factsheet 1 Achieving the National Emergency Access Target

Factsheet 2 Cleaning Innovation

Factsheet 3 Executive Rounding

Factsheet 4 Falls project

Factsheet 5 IICC RED

Factsheet 6 Improving paging

Factsheet 7 Junior Doctors Redesign Program  

Factsheet 8 Linen efficiency

Factsheet 9 Orthopaedic surgery 

Factsheet 10 Patient experience

Factsheet 11 Patient rounding

Factsheet 12 Reducing medical errors

Factsheet 13 Safe journey home

Factsheet 14 Waste reduction

Fact sheet 15 Productive Mental Health Ward Eastern Health

Fact sheet 16 Productive Mental Health Ward Latrobe Regional Health Service

Fact sheet 17 Productive Mental Health Ward at Melbourne Health

Factsheet 18 Reducing readmissions in a rural hospital, Bairnsdale Regional Health Service

Factsheet 19 Eastern@home: Unplanned readmission reviews 

Factsheet 20 Simple interventions to reduce unplanned hospital readmissions at Goulburn Valley Health

Contact details

  • Improvement and Innovation Program

    Safer Care Victoria

    For more information about the program, visit the Better Care Victoria website or contact the team: