Showing 1-10 of 43 results

  1. Making a complaint about a mental health service

    30 May 2017

    If you need to complain about a mental health service or provider in Victoria, you can get help from a number of bodies, depending on the type of complaint...

  2. Measuring mental health outcomes – assessments

    05 Aug 2015

    Outcome measures form a central part of any assessment of a mental health consumer...

  3. Measuring mental health outcomes – care plans

    05 Aug 2015

    The collection of accurate and consistent consumer outcome measures is critical for the planning, implementation and review of care plans...

  4. Measuring mental health outcomes – clinical reviews

    05 Aug 2015

    All active consumers of clinical mental health services must have a clinical review at least once every three months...

  5. Measuring mental health outcomes – documentation

    05 Aug 2015

    Accurate documentation of consumer outcomes is critical for planning, implementation and monitoring effective mental health care...

  6. Measuring outcomes - practice guide for clinicians

    01 Mar 2017

    Victoria has been a national leader in the development of resources to help mental health clinicians measure and monitor the health outcomes of consumers, and ensure continuing improvements in service...

  7. Measuring outcomes in clinical mental health services

    05 Aug 2015

    Consumer outcomes are regularly measured by public mental health services to ensure better results...

  8. Measuring outcomes in mental health services

    01 Mar 2017

    Measuring the health outcomes of consumers in mental health services is critical to ensure that every consumer continually benefits from the treatment and care they receive...

  9. Measuring outcomes – frequently asked questions

    01 Mar 2017

    The Department of Health & Human Services has developed consumer FAQs about outcome measurement...

  10. Measuring outcomes – policies and procedures

    05 Aug 2015

    Internal policies and procedures on collecting and using consumer outcomes helps mental health services deliver effective treatment and care...