Key messages

  • A person has the right to access their health information, including their mental health records.
  • Records held by public sector mental health organisations are subject to the Freedom of Information Act 1982.

A person has the right to access their health information, including their mental health records.

Records held by public sector mental health organisations are subject to the Freedom of Information Act 1982.

Private sector organisations, including sole practitioners and practitioners working in partnerships, should refer to information relating to the Health Records Act 2001.

Request to access documents

Complete the Freedom of Information (FOI) form or write a letter outlining your request.

The request should clearly set out the documents required and contain enough information to identify the documents.

Proof of your identity must be provided if the documents relate to the applicant's personal affairs.

Fees

An application fee of $27.90 (effective 1 July 2016) is generally required, but can be waived if the applicant provides a statement of financial hardship.