The Dental Health Program provides public dental care to eligible Victorians.
- Following a recent review, public dental services will gradually reintroduce routine dental treatment, including oral health promotion and state-wide prevention programs from Monday 25 May 2020.
- Smile Squad school dental services will remain paused while we plan for resuming services later in 2020.
- Eligible Victorians can access general and emergency dental care at the Royal Dental Hospital of Melbourne and community-based dental services across the state. Please contact the Royal Dental Hospital Melbourne on 9341 1000 (Outside Melbourne Metro call: 1800 833 039) or use the online community dental clinics search for a list of dental clinics in your area.
- You may also visit Dental health services Victoria if you require any further information.
- The health and wellbeing of patients remains our highest priority as we recommence these public dental services.
- We continue to urge everyone to maintain their oral health by eating well, drinking tap water, and brushing twice a day with a fluoride toothpaste.
- If you have any concerns regarding coronavirus (COVID-19) you can call the Coronavirus Hotline on 1800 675 398 or visit Coronavirus disease (COVID-19) on the Department of Health and Human Services website.
The Department of Health & Human Services funds Dental Health Services Victoria (DHSV) to deliver both routine and urgent dental care. Services are delivered through the Royal Dental Hospital Melbourne and 79 clinics across Victoria, operated by community health and rural public health services.
Providers of public dental care are guided by Department of Health & Human Services policies and guidelines on eligibility, priority of access, public dental fees, the dental waiting list, and data reporting.
To make an appointment for public dental care, phone DHSV on 1300 360 054 or contact your local community dental clinic.
Concerns with public dental care
If people have concerns about the dental care they receive, they should first speak with the complaints or program manager at the community dental clinic where they received care. If the matter is ongoing, they may wish to contact the Health Services Commissioner.
The Commissioner's office helps people to make their concerns known to healthcare providers, and helps people to resolve complaints. The service is free and confidential.