Supercare Pharmacies are open 24 hours a day, seven days a week, and provide round-the-clock access to pharmacists for advice, supply of medicines and dispensing prescriptions. A dedicated, private consulting room serviced by a registered nurse operates daily from 6:00 pm to 10:00 pm. The nursing service provides free face-to-face health advice and treatment for minor injuries or illness, wound management, flu and whooping cough immunisations, health screening, sexual health advice and referrals to other services. Supercare Pharmacies do not replace doctors or the need to visit an emergency department, but can help avoid the long wait times for less urgent matters.
Supercare Pharmacies are currently operating in:
- Ascot Vale - Ascot Vale Pharmacy, 67-69 Union Road, Ascot Vale, 9370 4146
- Ballarat - UFS Dispensaries, 717 Sturt Street, Ballarat, 5331 9811
- Balwyn - Balwyn Day and Night Pharmacy, 310-314 Whitehorse Rd, Balwyn, 9836 3245
- Bendigo - Bendigo UFS Pharmacies, Corner View and Barnard Streets, Bendigo, 5443 4610
- Coburg - Coburg Pharmacy 4 Less, 1 Louisa St, Coburg, 9386 6655
- Craigieburn - Amcal Pharmacy, 2A/340 Craigieburn Road, Craigieburn, 9308 4981
- Curlewis - Curlewis Pharmacy 4 Less, 10-11/90 Centennial Blvd, Curlewis, 5251 6781
- Keysborough - Parkmore Pharmacy 4 Less, Shop J01, 317 Cheltenham Rd, Keysborough, 9798 1936
- Reservoir - Reservoir Pharmacy 4 Less, Summerhill Shopping Centre, 27/850 Plenty Rd, Reservoir, 9471 0222
- Traralgon - Traralgon Chemist Warehouse, 92 Franklin St, Traralgon, 5174 2003
- Wantirna South - Pharmacy@Knox, Shop 2081 Westfield Knox, 425 Burwood Hwy, Wantirna South, 9800 5199
- Yarraville - Carnovale Pharmacy, 149 Somerville Road, Yarraville, 9314 7557
By June 2018, an additional eight Supercare Pharmacies will be open:
- Melbourne - HealthSmart Pharmacy Victorian Comprehensive Cancer Centre, 311 Grattan St, Melbourne, 9045 9777
- Mildura - Mildura Chemist Warehouse, 114A -118 Langtree Ave, Mildura, 5023 2383
- Shepparton - Shepparton Chemist Warehouse, 425 Wyndham St, Shepparton, 5821 6000
- Ringwood - Ringwood Chemist Warehouse, 131-133 Maroondah Hwy, Ringwood, 9870 5022
- Cranbourne North - Cranbourne North Chemist Warehouse, 180S William Thwaites Blvd, Cranbourne North, 8391 9509
- Melton - Melton Chemist Warehouse, Unit 4 Melton Gateway, 66-84 High St, Melton, 9746 8733
- Hoppers Crossing - Hoppers Crossing Chemist Warehouse, Shop 24-25, 428 Old Geelong Rd, Hoppers Crossing, 9931 0040
- Keilor East - Keilor East Chemist Warehouse, Lot 3 233 Milleara Rd, Keilor East, 9325 4660
Supercare Pharmacy map
For many families and individuals a trip to the local hospital is often the only option available for minor injury and illness experienced outside of business hours. Supercare Pharmacies provide after-hours access to face-to-face advice, treatment for minor injuries and illnesses, and medicines.
Supercare Pharmacies bring together an evening nursing service with 24/7 pharmacies offering increased choice in health and illness advice, support and treatment.
The Victorian Government undertook a tender process to select the pharmacies. The tender process considered the need to identify high-quality services that would provide an appropriate geographical distribution of pharmacies, according to population and service need, across metropolitan and regional Victoria.
The Supercare Pharmacy Initiative will be monitored and assessed on an ongoing basis. There will be opportunities for stakeholders to participate in evaluation and model development over the course of the initiative.
The Department of Health and Human Services will work with service providers and key stakeholders to ensure the service continues to meet the objectives of the initiative.