Key messages

  • The MBS toolkit consists of resources developed by community health services, industry advisors and the Department of Health & Human Services, to help community health services to establish service models that incorporate MBS services.

MBS toolkit for implementing new service models

Many of Victoria’s community health services have established service models incorporating Medicare Benefits Schedule (MBS) services. These community health services, the Department of Health & Human Services and industry advisors developed resources to help others introduce models of care. These resources are referred to collectively here as the MBS toolkit. These resources support two stages of establishing a service model: preparation and implementation.

Stage 1: Preparation

Services through Medicare: Opportunities and considerations for community health services (Department of Health & Human Services)

Community health services should consider several factors when establishing services through the MBS. This opportunities and considerations document provides background information on MBS and how MBS services can be provided in community health settings, including opportunities in specific MBS categories. It also provides practical information on:

  • determining an appropriate mix of people
  • service model options
  • developing collaborative relationships
  • complementing existing services and strategies
  • capital requirements
  • legal issues
  • human resources considerations
  • clinical government
  • service viability.

Establishing MBS-funded service models: checklist for community health services (Grampians Region industry advisor project)

This checklist outlines a practical decision-making path for community health services considering establishing MBS-funded services or expanding their range of MBS-funded services (that is, agree on the rationale for the change, agree on the scope, consider lessons from others). It also recommends other resources community health services could use when considering these decisions.

Allied health Medicare Benefits Schedule (MBS) service model feasibility study (Darebin Community Health)

This feasibility study in the form of a PowerPoint presentation outlines Darebin Community Health’s feasibility study for providing allied health services (physiotherapy, podiatry, dietetics, diabetes education, social work). It presents the service’s considerations (including service models), financial modelling and recommendations. It also outlines how the service conducted the feasibility study (for example, using reference groups, conducting surveys, conducting a literature search etc.). It is a useful example of preparing a business case.

MBS ready reckoner (MBS industry advisor project)

This ready reckoner in the form of an Excel spreadsheet helps agencies assess the financial viability of service models. This assessment is an essential part of developing a business case.

Establishing MBS-funded service models: a guide for administrative staff in community health services

This guide for administrative staff in community health services provides practical and logistical information for administrative staff when establishing and implementing MBS-funded services. It covers issues such as establishing appointments, promoting new services, infrastructure requirements, item numbers and billing and system development.

Contracting providers

Independent contractor agreement (Western Regional Health Centre)

This contract is an example of an agreement between a community health service and a private allied health service provider. The department recommends community health services obtain legal advice when developing contracts with private providers of MBS-funded services.

Stage 2: Implementation

Engaging general practice

General practitioner engagement guide (Cobram District Health)

This general practitioner engagement guide presents strategies community health services can use to engage with local general practitioners and general practices. It suggests identifying the services to be provided, options for providing those services, barriers to engaging with general practitioners (for example, time constraints, scepticism about multidisciplinary care models) and strategies for addressing those barriers.

Promoting services

Allied health service information for general practitioners (Merri Community Health Service)

Merri Community Health Service circulated this information sheet to general practitioners to promote its MBS-funded physiotherapy and podiatry services, and to generate referrals for these services.

Developing care pathways

Care pathway for allied health service (Kyabram and District Health Service)

Kyabram and District Health Service developed this care pathway, which identifies the entry points to, and transition between, various diabetes treatment programs.