Issue date: Wednesday 9th March 2016
This report is produced on any occasion where two or more consecutive days of extreme heat have occurred and a heat health alert has been issued. It reports on the service activity for the previous extreme heat day and includes NURSE-ON-CALL telephone calls, National Home Doctor Service consultations and Ambulance Victoria emergency dispatches. It is issued on the second day following two consecutive days of extreme heat (business days only).
The purpose of the report is to show how extreme heat has affected the health of Victorians through the use of health services and to assist health services to plan for continued forecast extreme heat.
NURSE-ON-CALL telephone calls
- The number of heat-related telephone calls for Tuesday, 8th March 2016 was a 0.3-fold increase on the March average.
- By comparison, the historical peak in heat-related calls which occurred on Tuesday, 12th March 2013 was a 21.2-fold increase on the March average.
Ambulance Victoria emergency dispatches
- The number of heat-related emergency dispatches for Tuesday, 8th March 2016 was a 10.1-fold increase on the March average.
- For comparison, the historical peak in heat-related emergency dispatches which occurred on Tuesday, 12th March 2013 was an 81.6-fold increase on the March average.
- The number of total emergency dispatches for Tuesday, 8th March 2016 was a 0.1 percent increase on the March average.
- By comparison, the historical peak in total emergency dispatches which occurred on Tuesday, 12th March 2013 was a 0.9 percent increase on the March average.
This service is a telephone service that provides immediate, expert health advice from a registered nurse, 24-hours a day, seven days a week. The details of telephone calls to the service are collected, including the symptoms or health concern prompting each call. The service is operated by Medibank Health Solutions in Victoria on behalf of the department, and provides de-identified call data to the department each day during summer for heat health surveillance purposes.
Ambulance Victoria provides daily de-identified information about emergency ambulance responses to the department between November and March each year. Emergency dispatches are coded by health condition, including heat-related cases.
Historical peaks and averages
The historical peaks and monthly averages are calculated using historical data from each service.
Please note that data provided for this page is the best available data at the time of publication and relates to service activity for the previous day. Any data may change somewhat when finalised due to final classifications, data cleansing and continuous quality checking.
A report will not be produced for a single day of extreme heat resulting in a heat health alert.