If the parent/carer tells you that their child’s Australian Immunisation Register (AIR) Immunisation History Statement is incorrect, and that the child has been given vaccines that are not recorded on the statement:

To enrol

Do not enrol this child until the acceptable documentation is provided, unless the child is eligible for the grace period (see below).

Advise parent/carer to contact the doctor or immunisation nurse who administered the vaccine/s, and confirm that the doctor/immunisation nurse has informed the AIR of all vaccines administered. 

Give the parent contact details for the AIR. 

Once they have confirmed that details of all vaccines administered have been conveyed to the AIR, parents/carers should request an updated Immunisation History Statement from AIR.

The parent will need to provide the updated Immunisation History Statement to your service.

Relevant resources

See the Documentation for enrolment section.

See the Helping parents obtain documentation page.

Use the Immunisation and enrolment decision aid flow chart.

Download the Starting childcare or kindergarten brochure.

After enrolment

Ask the parent/carer to contact immunisation provider, and/or provide the parent with AIR contact details, as above.

Relevant resources

See the Helping parents obtain documentation page.

Use the Immunisation evidence request decision aid flow chart.

Download the Immunisation after enrolment: fact sheet for parents

See Managing documentation after enrolment page.

If the family is experiencing vulnerability or disadvantage

To enrol

Consult the parent to ascertain if they qualify for the 16-week grace period. If so, the child can commence at your service while your service takes reasonable steps to obtain the AIR statement from the parent/carer.

You should provide the parent/carer with information on how to obtain an AIR statement and/or necessary vaccinations.

Relevant resources

Download the Grace period eligibility assessment form

See the grace period page.

See the Contacts page for support services for families experiencing vulnerability and disadvantage.

After enrolment

Provide the appropriate resource or details of the relevant support service.

Relevant resources

Download the Immunisation after enrolment: fact sheet for parents

See the Contacts page for support services for families experiencing vulnerability and disadvantage.

See Managing documentation after enrolment page.

Contact details