Key messages

  • You must be a registered immunisation provider in Victoria to order government funded vaccines.
  • Login at onelinkonline.net to place your order online.
  • Complete a full stock count of all vaccines before placing an order.
  • Order enough vaccines for one month.
  • The inbuilt suggested order function online will assist you to order appropriately.
  • Check the vaccines on delivery and store them appropriately.

How to order vaccines

To order vaccines, follow these steps:

  1. Complete a full stock count of all vaccines before placing an order.
  2. Login at onelinkonline.net to place your order online (paper version of vaccine order forms are available under the Vaccine order forms on our website, complete order forms must be emailed to customerservice@onelink.com.au).
  3. Order vaccine stock for one month of use and aim to order once a month, allowing for buffer stock while waiting for delivery. The inbuilt suggested order function online will assist you to order appropriately.
  4. Where possible, have one person responsible for managing the vaccine stock.
  5. Do not overstock; aim to maintain air circulation in the vaccine fridge.
  6. Check your account details are correct under 'My Account' online and contact us if they need to be updated.
  7. Place your order under 'Order Templates' online. You should have access to the appropriate template for your service, if you think you have the wrong template please contact us.
  8. You will receive a confirmation email after your order is accepted and updates on how it is tracking.
  9. Allow a minimum of 3 business days (5 days in April/May) for processing and delivery of your vaccine order. Note there are no deliveries to country areas on Mondays.
  10. If you are not completing your order online please use the table to estimate the quantity of each vaccine to order each month. At-risk conditions and catch-up recommendations are in the online Australian Immunisation Handbook.

Table 1: Vaccines and schedules

Vaccine brand ®

Age dose given

Scheduled dose

Considerations for estimating monthly quantity

Notes

Diphtheria, Tetanus, Pertussis, Hepatitis B, Polio, Haemophilus type B

Vaccine brands: Infanrix hexa

2, 4, 6 months

3 doses

How many infants attend monthly?

 

Pneumococcal

Vaccine Brands: Prevenar-13

National Immunisation Program - Pneumococcal vaccination schedule from 1 July 2020 - Clinical advice for vaccination providers

2, 4, 12 months 

3 doses
How many infants/children attend monthly?
Aboriginal and Torres Strait Islander persons from 50 years 1 dose  How many eligible persons attend monthly?   National Immunisation Program – Pneumococcal vaccination schedule from 1 July 2020 – Clinical decision tree for vaccination providers
Non-indigenous persons from 70 years

1 dose for healthy adults  How many eligible persons attend monthly?  
At-risk  See at-risk recommendations in The Australian Immunisation Handbook     

Pneumococcal

Vaccine Brands: Rotarix 

2, 4 months  2 doses  How many infants attend monthly?   

Meningococcal B

Vaccine Brands: Bexsero

National Immunisation Program – Meningococcal vaccination schedule from 1 July 2020 – Clinical advice for vaccination providers

 
Aboriginal and Torres Strait Islander infants/children only at 2, 4, 12 months
3 doses

 
How many Aboriginal and Torres Strait Islander infants/children attend monthly  Bexsero can be ordered by providers that do not identify as an Aboriginal and Torres Strait Islander Health Service, if they have identified eligible patients 
At-risk  See at-risk recommendations in The Australian Immunisation Handbook      

Measles, Mumps, Rubella

Vaccine Brands: MMR II, Priorix

 12 months 1 dose   How many 12-month-old children attend monthly?    

Meningococcal A,C,W and Y

Vaccine Brands: Nimenrix
12 months 


1 dose 


 
How many 12-month-old children attend monthly?  
 Secondary school program in Year 10 and catch-up 15-19 years of age 1 dose     How many eligible adolescents attend monthly?    
At-risk   See at-risk recommendations in The Australian Immunisation Handbook       

Haemophilus type B

Vaccine Brands: ActHIB
18 months   1 dose      
At-risk   See at-risk recommendations in The Australian Immunisation Handbook       

Measles, Mumps, Rubella, Varicella

Vaccine Brands: Priorix-Tetra, ProQuad  

18 months   1 dose   How many 18-month-old children attend monthly?    

Diphtheria, Tetanus, Pertussis

Vaccine Brands: Infanrix, Tripacel
18 months   1 dose   How many 18-month-old children attend monthly?    

Diphtheria, Tetanus, Pertussis, Polio

Vaccine Brands: Infanrix-IPV, Quadracel  

4 years  1 dose   How many 4-year-old children attend monthly?    

Human Papillomavirus

Vaccine Brands: Gardasil 9
Secondary school program in Year 7  2 doses 

3 doses if 15 years of age and over 

3 doses if the child is immunocompromise
 
 
How many eligible adolescents attend monthly?  Gardasil®9–Clinical advice for GPs fact sheet
 
 

Pneumococcal

Vaccine Brands: Pneumovax 23

National Immunisation Program – Pneumococcal vaccination schedule from 1 July 2020 – Clinical advice for vaccination providers
Aboriginal and Torres Strait Islander from 50 years  Pneumovax 23 x 2 doses in a lifetime  How many eligible persons attend monthly?  National Immunisation Program – Pneumococcal vaccination schedule from 1 July 2020 – Clinical decision tree for vaccination providers 


 
At-risk  See at-risk recommendations in The Australian Immunisation Handbook      

Diphtheria, Tetanus, Pertussis

Vaccine Brands: Boostrix, Adacel 
Secondary school program in Year 7  1 dose  How many eligible adolescents attend monthly?   
Pregnant women (from 20 weeks gestation)  1 dose  How many pregnant women (from 20 weeks gestation) attend monthly?  

Shingles

Vaccine Brands: Zostavax
70 years  1 dose  How many eligible persons attend monthly?
Zostavax®  screening tool 
At-risk  See at-risk recommendations in The Australian Immunisation Handbook       

Hepatitis-B Adult

Vaccine Brands: Engerix-B

At-risk 
See Immunisation schedule Victoria and vaccine eligibility criteria 
   

Measles, Mumps, Rubella (State program)

Vaccine Brands: MMR II 

At-risk 
See Immunisation schedule Victoria and vaccine eligibility criteria  
   
Diphtheria, Tetanus, Pertussis (State program)
Vaccine Brands: Boostrix, Adacel
Partner whooping cough vaccination program
1 dose  How many partners of pregnant women in the third trimester of pregnancy.  
Influenza   From 6 months of age    See Seasonal influenza vaccine 
   

Receiving vaccines

Vaccines must be received by practice staff who are educated in cold chain management. Follow these steps:

  1. Sign the delivery docket and return it to the courier.
  2. Check if the TagAlert®screen says 'OK'. If black boxes appear on the screen, complete the attached form and email Onelink as soon as possible. Isolate the vaccines in the fridge while waiting for advice.
  3. If the TagAlert®screen says 'OK', promptly unpack the vaccines into the vaccine fridge.
  4. Check that the vaccine consignment matches the delivery invoice.
  5. Contact Onelink as soon as possible if there is a discrepancy.
  6. Minimise the time that the vaccine fridge door is open.
  7. Rotate vaccines so that the stock with earlier expiry is used first.
  8. Do not remove vaccines from their packets - this protects them from light and temperature fluctuation.

Vaccine order forms

Immunisation providers can order vaccines online at www.onelinkonline.net (paper version of vaccine order forms are available here at Vaccine order forms). Orders for rabies vaccine and immunoglobulin cannot be ordered online, please complete the Post-exposure rabies treatment order form or pre-exposure rabies vaccine order form and email to immunisation@health.vic.gov.au.

Terms and conditions of supply of vaccines

To receive government funded vaccines, I agree:

  1. I have completed this form accurately and fully.
  2. The recipient will immediately check the TagAlert® temperature indicator with the delivery.
  3. The recipient will immediately notify Onelink using the TagAlert® form if the LCD is not displaying 'OK'.
  4. Vaccine will be immediately unpacked into a purpose-built vaccine refrigerator and stored in its original packaging.
  5. To store only 1 month of vaccine stock plus a small buffer - do not overfill the fridge shelves.
  6. This account complies with the National Vaccine Storage Guidelines, Strive for 5, 3rd edition - use a purpose-built vaccine refrigerator, a data logger set at 5 minute intervals which is downloaded weekly or after a temperature excursion and maintain the fridge temperature between 2ºC and 8ºC.
  7. To undertake a vaccine cold chain audit on request of the government.
  8. This account complies with mandatory reporting of vaccine to the Australian Immunisation Register.
  9. That in the event of a cold chain breach, vaccine will not be discarded or administered, until the cold chain breach reporting section of the Department of Health's website has been review and the appropriate action taken at Cold chain breach reporting. 
  10. To follow the Victorian Pharmacist-Administered Vaccination Program guidelines at Pharmacist immunisers (pharmacy accounts only).

For order enquiries phone (03) 8588 1042.

Please allow at least 3 business days (5 days during 'flu' season) for processing and delivery.

Consolidate your order to only order monthly.

Order confirmations will be sent to the account's registered email address.

Contact details