Health and medical information for consumers, quality assured by the Victorian government
A gateway to the strategies, policies, programs and services delivered by the Department of Health & Human Services.
Victorian government portal for older people, with information about government and community services and programs.
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These guidelines set the framework and expectation for the Health Service Partnerships
A list of public hospitals and health services in Victoria.
The Victorian healthcare system focuses on providing patient-centered care that is timely, appropriate and effective.
Integration is the provision of well-connected, effective and efficient care that takes account of and is organised around a person’s health and social needs.
Victorian health services aim to meet or exceed quality and safety standards to ensure our health sector provides world-class care.
The Victorian Government is working to improve access to quality healthcare in rural Victoria.
Private hospitals, day procedure centres and mobile health services in Victoria must be registered and comply with regulations on patient safety and care
Victorian health service boards have well defined responsibilities and the department acknowledges board education as a crucial activity.
The Department of Health & Human Services manages Victorian health data collections by providing standards, specifications and quality processes.
The Victorian Government plans, develops policy, regulates and funds over 500 health services and organisations.
Patient fees chargeable for admitted and non-admitted services in Victoria's public healthcare services.
Information and resources to support public hospitals and health services to report their financial data to the department.
Information about primary care, working with general practice and private providers including Emergency Response planning, Primary Care Partnerships and Health Condition Support Grants service.
Information about delivering care that crosses the boundaries between primary, community, acute health and social care, including the Bilateral Agreement on Coordinated Care, HealthLinks: Chronic Care, the Chronic Care Guide, and service coordination practice.
Information about Victoria’s community health services, including registration and governance, the Community Health Program, demand management, service improvement and services targeted at population groups at risk of poorer health outcomes.
Information about public dental care in Victoria, including eligibility and access, fees, waiting lists, and data reporting.
Information about the Victorian Maternal and Child Health (MCH) Service, including professional development information, resources, reporting data and the MCH framework.
We are reviewing the pricing and funding model for the Public Dental Program and the Community Health Program.
Victorian legislation ensures that medicines and poisons are used safely. Healthcare professionals must be aware of the relevant laws for their occupation.
Information about public cemeteries, crematoria and cemetery trusts in Victoria for various stakeholders.
In Victoria, the department has an important role in protecting the health of Victorians from the potential health effects of environmental hazards.
All Victorian food businesses must follow the food safety regulations for their class of food premises.
Victorian information about vaccination for children, adolescents and adults.
Guidelines and advice for health professionals about infectious diseases.
Evidence gathering, statistical data and evaluations are important tools for planning preventative health and wellbeing measures.
Screening programs include the national cervical, breast and bowel cancer screening programs, newborn bloodspot screening, prenatal screening and infant hearing screening.
Disease prevention and early detection targeting specific areas such as obesity, physical activity, sexual health and heart disease.
The department administers the Radiation Act 2005. Users and managers of radiation practices are licensed under this Act.
Anti-smoking laws and policies have contributed to a continuing decline of smoking rates across Victoria.
The department protects the public by safeguarding drinking water, facilitating the safe use of alternative water supplies and ensuring healthy swimming.
GPs and primary carers provide most mental health services. Specialist services are also available.
Victoria’s public mental health services are committed to high standards of practice and service.
The Victorian Government is committed to implementing all recommendations of the Royal Commission.
Consumers and carers play a critical role in the delivery of mental health services in Victoria.
In Victoria the promotion of mental health and wellbeing is a priority.
Victoria is committed to providing world-leading standards of care for all people living with a mental illness.
The Mental Health Act 2014 supports advocacy, diversity, privacy and complaints processes.
Victoria's Chief Mental Health Nurse provides leadership in the mental health nursing sector
Reporting requirements for Victorian public mental health services and an overview of government-funded mental health research.
A career in mental health has rewards for everyone.
A hard copy of a publication can be ordered online by filling out this form - we do not ship outside of Australia. Some items are available in limited quantities only.
Victoria’s specialist alcohol and other drug treatment services cover a broad spectrum of community-based and residential treatment options.
This webpage links to more information from the Victorian Government about policy, research and legislation for the alcohol and other drug sector.
Standards and guidelines direct alcohol and other drug service providers to ensure safe, accessible and professional treatment services.
The Victorian alcohol and other drug treatment services workforce operates in a complex environment. The government is supporting the sector to meet these challenges.
The Alcohol & Other Drugs (AOD) sector is growing, with additional funding opening up diverse job opportunities across a range of programs and settings. With so many different jobs available, we’re after lots of different people. Do you have what it takes?
This section provides information about funding models for alcohol and other drug service providers and details about the reporting requirements.
Information about high-risk drug products that may be circulating in Victoria.
The Victorian Government supports older Victorians to live independently in the community through a range of support programs.
Supported residential services provide accommodation and support services for Victorians who need help with everyday activities. They are regulated by the Victorian Government.
Residential aged care is for older people who can no longer live at home. These services are funded and regulated by the Commonwealth Government and can be operated by not-for-profit, private or state government providers.
Assessment services help older people and their carers to identify care that best meets their needs and access Commonwealth Government services for older people.
The Home and Community Care Program for Younger People provides funding for services which support frail older people, younger people with disabilities and their carers.
The Victorian Government provides a range of programs to maximise older people’s health and wellbeing and social participation across all life stages.
A Victorian government resource providing information and advice on designing and caring for people with dementia in residential aged care settings.
Table 1: Cooling tower registration fees
Note that fees are charged per tower.
Duration
Fee per tower
1 year
$111.10
2 years
$207.30
3 years
$303.60
In order to obtain a refund you must make an application to the department. You may do this by completing the refund application for, which can be downloaded. You are required to provide proof of any payment/s in support of your application.
A decision to issue a refund will be based on this policy.
The department will fully refund the licence fee for an application that is refused or withdrawn prior to the issue of the licence.
The department will refund, in full, any over-payment.
The department is unable to process refunds amounting to less than $2.
Once a licence has been issued, no refunds will be granted in the event of applicant or licence holder requests to change the licence duration.
Where approved, refunds will be issued to the individual or company proven to have made the payment.
Refunds are issued via cheque issued by the department and posted via mail. Where bank details are provided on the application form, refunds can be issued via EFT.
Refunds can take up to 60 days to be issued following receipt of a completed application.
The department will accept applications for a refund up to 12 months after the date of payment.
Our phone service is available Monday to Friday, from 9.00am to 1.00pm. Postal address: GPO Box 4057, Melbourne Vic 3001