Key messages

  • The Health Independence Program (HIP) guidelines’ vision is to improve and maintain a person’s optimal independence within the community.
  • The HIP guidelines support consistency in health independence programs across the service system.
  • The supporting principles are considered essential to delivering an effective service system.

The Health Independence Program (HIP) guidelines outline the minimum requirements for developing a person-centred service model that promotes efficiency and effectiveness across the continuum of care.

Vision

The guidelines reflect the vision of HIP, which is to improve and maintain a person’s optimal independence within the community.

Supporting principles

There are seven core principles that underpin HIP. They are considered essential to delivering an effective service system, achieving better outcomes for clients, and ensuring the right services are delivered at the right time and right place.

Person and family-centred care

Clients and their family and carers receive services that place the client at the centre of their care. A collaborative and respectful partnership exists between the service provider and client.

Quality, evidence-based and timely services

Clients and their family and carers receive services where practice meets quality standards, is based on the best available evidence and delivered in a timely manner.

Equity of access to services

Clients and their family and carers receive services that meet the needs of the client. Access to services is determined on clinical need.

Coordination and integration

Clients and their family and carers receive services that are coordinated and integrated across all settings, ensuring a seamless transfer of care across acute, sub-acute and community settings.

Interdisciplinary approach

Clients, families and carers receive services that are based on an interdisciplinary approach.

Appropriate setting

Clients and their family and carers receive services that are delivered in the most clinically and culturally appropriate setting.

Promoting health independence

Clients and their family and carers receive services that promote health independence.