Funeral attendance restrictions
From 26 March 2020, indoor and outdoor funerals can be attended by a maximum of no more than ten mourners. The maximum number of attendees excludes persons necessary for the conduct of the funeral such as funeral directors. If a funeral is held indoors there must be a density of no more than one person per four square metres of floor space.
Cemetery trust business
Cemetery trust business is currently categorised as an essential activity. Cemetery trusts are to continue operating but must practice social distancing: don't be closer than 1.5 metres from another person and practice good hand hygiene.
This is a rapidly changing environment so please check the department's Coronavirus webpage regularly.
Care of the deceased if COVID-19 is suspected or confirmed
Please read the Considerations related to the safe handling of bodies of deceased persons with suspected or confirmed COVID-19 report issued by the European Centre for Disease Prevention and Control.
Please also keep updated with the most recent version of the department’s Coronavirus disease 2019 (COVID-19) guideline for health services and general practitioners.
New process for issuing repatriation certificates
Please be advised that the department will be issuing repatriation certificates electronically until further notice. See the Repatriations page for details of the new process.
If you are concerned about a decision made by a cemetery trust, you should contact the trust directly to discuss the matter and seek a resolution.
If you cannot resolve a dispute with a cemetery trust, there are a number of other options to try including the Dispute Settlement Centre of Victoria and Victorian Ombudsman.
Complaints about funeral directors should be directed to Consumer Affairs Victoria.
The department investigates significant matters relating to cemetery trust governance and financial affairs such as fraud, misappropriation of trust funds and conflicts of interest.
Answers to questions asked by cemetery trust members.
Find out more