Impacts of coronavirus (COVID-19) on cemetery trusts and funerals
For information about visiting cemeteries, funeral attendance restrictions, trust meetings and body handling see the frequently asked questions on the impacts of coronavirus (COVID-19) on cemetery trusts and funerals.
This is a rapidly changing environment so please check the department's Coronavirus webpage
Following the transition to working remotely, the Cemetery Sector Governance Support Program telephone enquiry number has reopened. For telephone enquiries about Victorian cemeteries and crematoria please call 1800 034 280 and follow the prompts.
If you are concerned about a decision made by a cemetery trust, you should contact the trust directly to discuss the matter and seek a resolution.
If you cannot resolve a dispute with a cemetery trust, there are a number of other options to try including the Dispute Settlement Centre of and Victorian .
Complaints about funeral directors should be directed to Consumer Affairs .
The department investigates significant matters relating to cemetery trust governance and financial affairs such as fraud, misappropriation of trust funds and conflicts of interest.
Answers to questions asked by cemetery trust members.
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