Integrated care is the provision of well-connected, effective and efficient care that takes account of and is organised around a person's health and social needs. The benefits of an integrated care system extend to patients, carers, health care providers and the broader health care system and can include:

  • joined-up health and social care that is easier to navigate
  • better experiences and outcomes for patients
  • increased system efficiency and
  • expanded workforce competencies across sectors. 

Integrated care is especially important for more effective management of chronic diseases and for people with complex needs.