The Dental Health Program provides public dental care to eligible Victorians.
- In line with current measures to limit the spread of coronavirus (COVID-19), all non-urgent dental procedures will be put on hold across Victoria from 30 March 2020 for three months with a view to being reviewed in June 2020.
- This includes delivery of Smile Squad school dental services.
- Victorians can still access emergency dental care at the Royal Dental Hospital of Melbourne and many community-based dental services across the state.
- If you have a dental emergency or require oral health advice, please contact the Royal Dental Hospital Melbourne on 9341 1000 (Outside Melbourne Metro call: 1800 833 039) or use the online community dental clinics search for a list of dental clinics in your area.
- You may also visit Dental health services Victoria if you require any further information.
- The health and wellbeing of patients remains our highest priority and non-urgent dental services will recommence as soon as possible.
- During this period, we urge everyone to maintain their oral health by eating well, drinking tap water, and brushing twice a day with a fluoride toothpaste.
- If you have any concerns regarding coronavirus (COVID-19) you can call the Coronavirus Hotline on 1800 675 398 or visit Coronavirus disease (COVID-19) on the Department of Health and Human Services website.
The Department of Health & Human Services funds Dental Health Services Victoria (DHSV) to deliver both routine and urgent dental care. Services are delivered through the Royal Dental Hospital Melbourne and 79 clinics across Victoria, operated by community health and rural public health services.
Providers of public dental care are guided by Department of Health & Human Services policies and guidelines on eligibility, priority of access, public dental fees, the dental waiting list, and data reporting.
To make an appointment for public dental care, phone DHSV on 1300 360 054 or contact your local community dental clinic.
Concerns with public dental care
If people have concerns about the dental care they receive, they should first speak with the complaints or program manager at the community dental clinic where they received care. If the matter is ongoing, they may wish to contact the Health Services Commissioner.
The Commissioner's office helps people to make their concerns known to healthcare providers, and helps people to resolve complaints. The service is free and confidential.