The Dental Health Program provides public dental care to eligible Victorians. The health and wellbeing of Victorians remains our highest priority. We urge everyone to maintain their oral health by eating well, drinking tap water and brushing their teeth with a fluoride toothpaste twice a day.
- From 11 June 2021, the restrictions on non-urgent public dental services in metropolitan Melbourne have eased.
- In metropolitan Melbourne, the Royal Dental Hospital of Melbourne and local community-based dental services will provide most routine public dental care for eligible Victorians, as well as emergency and urgent dental care.
- In regional Victoria, community-based dental services are continuing to provide most dental care services for eligible Victorians.
- Screening procedures will be in place to protect staff and patients.
- In line with the easing of restrictions, Smile Squad school dental services have resumed throughout Victoria from 18 June 2021.
- If you require dental care or oral health advice, please contact the Royal Dental Hospital Melbourne on 9341 1000 (outside metropolitan Melbourne call: 1800 833 039) or use the online community dental clinics search for a list of dental clinics in your area. You may also visit Dental Health Services Victoria (DHSV) if you require any further information or to access a free telehealth appointment.
The Department of Health (DH) funds DHSV to deliver both routine and urgent dental care. Services are delivered through the Royal Dental Hospital Melbourne and 79 clinics across Victoria, operated by community health and rural public health services. To make an appointment for public dental care, phone the Royal Dental Hospital Melbourne on 9341 1000 (1800 833 039 Outside Melbourne Metro) or contact your local community dental clinic.
Concerns with public dental care
If people have concerns about the dental care they receive, they should first speak with the complaints or program manager at the community dental clinic where they received care. If the matter is ongoing, they may wish to contact the Health Complaints Commissioner via the website https://hcc.vic.gov.au/.
The Commissioner's office helps people make their concerns known to healthcare providers, and resolves complaints. The service is free and confidential.