The Dental Health Program provides public dental care to eligible Victorians.
- The Department of Health and Human Services has extended the current restrictions on public dental services to ensure the safety of patients and staff and to limit the spread of COVID-19 in Victoria.
- In metropolitan Melbourne, the Royal Dental Hospital of Melbourne and local community-based dental services will provide emergency and urgent dental care only for eligible Victorians. All routine dental services, including Smile Squad, will be postponed.
- In regional Victoria, community-based dental services will continue to provide most dental care services for eligible Victorians. However, some routine general dental procedures, including Smile Squad, will be postponed.
- Screening procedures will be in place to protect staff and patients.
- If you require dental care or oral health advice, please contact the Royal Dental Hospital Melbourne on 9341 1000 (outside Melbourne Metro call: 1800 833 039) or use the online community dental clinics search for a list of dental clinics in your area.
- You may also visit Dental health services Victoria if you require any further information.
- The health and wellbeing of Victorians remains our highest priority.
- We continue to urge everyone to maintain their oral health by eating well, drinking tap water, and brushing twice a day with a fluoride toothpaste.
- We will actively plan for the recommencement of all non-urgent dental services, including Smile Squad services, once it is appropriate to do so.
- If you have any concerns regarding coronavirus (COVID-19) you can call the Coronavirus Hotline on 1800 675 398 or visit Coronavirus disease (COVID-19) on the Department of Health and Human Services website.
The Department of Health & Human Services funds Dental Health Services Victoria (DHSV) to deliver both routine and urgent dental care. Services are delivered through the Royal Dental Hospital Melbourne and 79 clinics across Victoria, operated by community health and rural public health services.
Providers of public dental care are guided by Department of Health & Human Services policies and guidelines on eligibility, priority of access, public dental fees, the dental waiting list, and data reporting.
To make an appointment for public dental care, phone DHSV on 1300 360 054 or contact your local community dental clinic.
Concerns with public dental care
If people have concerns about the dental care they receive, they should first speak with the complaints or program manager at the community dental clinic where they received care. If the matter is ongoing, they may wish to contact the Health Services Commissioner.
The Commissioner's office helps people to make their concerns known to healthcare providers, and helps people to resolve complaints. The service is free and confidential.