The Dental Health Program provides public dental care to eligible Victorians. The health and wellbeing of Victorians remains our highest priority. We urge everyone to maintain their oral health by eating well, drinking tap water and brushing their teeth with a fluoride toothpaste twice a day.
- To ensure the safety of patients and staff and to limit the spread of COVID-19, there are restrictions in place for public dental services.
- In metropolitan Melbourne, the City of Ballarat, the City of Greater Geelong and Mitchell Shire, the Royal Dental Hospital of Melbourne and local community-based dental services are providing emergency and urgent dental care only. All routine dental services have been postponed.
- In regional Victoria, except the City of Ballarat, the City of Greater Geelong and Mitchell Shire, community-based dental services are providing most dental care following the easing of COVID-19 restrictions from 10 September 2021.
- Smile Squad services remain paused across all of Victoria.
- Screening procedures will be in place to protect staff and patients.
- If you require dental care or oral health advice, please contact the Royal Dental Hospital Melbourne on 9341 1000 (outside metropolitan Melbourne call: 1800 833 039) or use the online community dental clinics search for a list of dental clinics in your area. You may also visit Dental Health Services Victoria (DHSV) if you require any further information or to access a free telehealth appointment.
The Department of Health (DH) funds DHSV to deliver both routine and urgent dental care. Services are delivered through the Royal Dental Hospital Melbourne and 79 clinics across Victoria, operated by community health and rural public health services. To make an appointment for public dental care, phone the Royal Dental Hospital Melbourne on 9341 1000 (1800 833 039 Outside Melbourne Metro) or contact your local community dental clinic.
Concerns with public dental care
If people have concerns about the dental care they receive, they should first speak with the complaints or program manager at the community dental clinic where they received care. If the matter is ongoing, they may wish to contact the Health Complaints Commissioner via the website.
The Commissioner's office helps people make their concerns known to healthcare providers, and resolves complaints. The service is free and confidential.