Primary care is often the first point of contact people have with the health system. Primary care is provided in community settings by a number of different health professionals. Primary care often refers to medical care provided by general practitioners, but it can also refer to care provided by nurses, dentists, pharmacists, allied health and mental health providers, and Aboriginal and Torres Strait Islander health practitioners.

Primary care services are usually:

  • the pathway people generally take to other services
  • a point of coordination between other services
  • located in the community
  • directly connected to people’s daily lives and to the management of their wellbeing.

Victoria is committed to improving the primary healthcare system, to increase access to health services for all Victorians, to prioritise access and to improve the health of the population. International evidence indicates that a strong primary healthcare system is associated with lower death rates and fewer premature deaths from a range of conditions.

Decorative image of doctors with patients

Working with general practice guide

The updated guide is now available. The online guide provides guidance and practical resources for effective collaboration and interface with general practice.

Working with general practice guide