Commercial pest control operators (PCOs) are licensed and regulated by the department. Information provided for PCOs includes:

  • how to apply for a pest control licence
  • guidelines for licensing
  • legislation governing the pest control industry
  • common pests
  • safety requirements.

Tell us what you think!

The pest control team develops and maintains a range of materials to support and educate the pest control industry. These include newsletters, technical notes and templates.

The department is currently looking for feedback from our licence holders in regards to the usefullness of the information provided to date and to ensure that we continue to provide industry relevant documents in the future. We are also interested in how you would prefer to communicate with the department.

Your assistance would be appreciated in completing a short online survey. The survey will be available until 30 November 2015.


Contact details

  • Pest Control Program

    Phone hours are: 9 am to 12 pm, Monday to Friday. Direct all other enquiries to the pest control email address. Postal address: GPO Box 4541, Melbourne VIC 3001