Local councils provide advice, information and immunisation services. Contact your local council immunisation service to find out where vaccinations are administered in your local area. Use the Know your council website to find the contact details for your local council.
Department of Education and Training
Quality Assessment and Regulation Division
Phone: 1300 307 415
Web: Early childhood regulation and quality assessment
Australian Immunisation Register
Phone 1800 653 809 Mon - Fri 8 am - 5 pm
Web: Australian Immunisation Register
Medicare service centres
Web: Find us - Department of Human Services
A translating and interpreting service is available by calling 131 450, Monday to Friday from 8.30 am to 4.45 pm.
National Immunisation Program Schedule
Web: National Immunisation Program
Specialist support services
Support for vulnerable children
Child and family information, referral and support teams (Child FIRST) provide support and assistance to vulnerable children, young people and their families where there are concerns about the wellbeing of the child or young person.
Child FIRST provides a central referral point to a range of community-based family services and other supports within each of the Child FIRST catchment areas.
Child FIRST ensures that vulnerable children, young people and their families are linked to relevant services. It is an effective way to connect children, young people and their families to the services they need.
Visit the department's Services website website for more information and contact details.
Refugees and asylum seekers
Refugee and asylum seeker health services
The Refugee Health Program operates in community health centres with high numbers of newly arrived refugees and/or asylum seekers. The program is delivered by nurses, allied health professionals, interpreters and bicultural workers. Refugee health nurses conduct initial health screening, facilitate access to general practice and specialist healthcare, and provide case management, education and nursing care. They also refer clients to other support services, such as housing and employment services.
Find Refugee Health Program locations.
Asylum seekers can access special arrangements to use Victorian public health and community services. These arrangements include free access to public hospitals, ambulance services in emergency situations, community health services, dental services and catch-up immunisations, and priority access to community health services. More information is available at Refugee and asylum seeker health and wellbeing.
Asylum Seeker Resource Centre
The Asylum Seeker Resource Centre (ASCR) with locations in Footscray and Dandenong supports people who are in the process of, or waiting to apply for a protection visa in Australia. The ASRC provides the following services: food, healthcare, legal aid, employment support, English tuition, access to study and training, counselling and access to sport and recreation. More information and service locations are on the ASRC website.
Cabrini Asylum Seeker and Refugee Health Hub
The Asylum Seeker and Refugee Health Hub at Cabrini Health provides access to a range of health services for people seeking asylum and newly arrived refugees, including immunisation.
Address: 503 Sydney Road, Brunswick, 3056
Phone: (03) 8388 7874
Web: Cabrini Asylum Seeker and Regudee Health Hub
Services for Aboriginal people
Support for Aboriginal children in kindergarten
Koorie engagement support officers support Aboriginal families to access services and supports to ensure the best start in life for Aboriginal children, from birth to school completion.
They provide advice and practical support to services that provide funded kindergarten programs.
They build the capacity of these services, deliver programs that are respectful of the cultural beliefs and practices of Aboriginal children by:
- increasing and enhancing the Aboriginal children's participation in kindergarten
- promoting the values of kindergarten programs within Aboriginal families and communities
- promoting cultural awareness and providing access to relevant resources for the delivery of all kindergarten programs.
See the Department of Education and Training’s Aboriginal support pages for contact details of regional Koorie education support officers.
Healthcare and support for Aboriginal people
Aboriginal community-controlled organisations (ACCO) and Aboriginal community-controlled health organisations (ACCHO) are good starting points for getting to know Aboriginal people and the community in your area.
They can provide knowledge and links to expertise in the Aboriginal community, and they can support you in learning more about Aboriginal culture.
Parents and carers may wish to contact their local Aboriginal organisation to ask about local immunisation services.
Aboriginal community-controlled health organisations
Contact information for ACCHOs is available on the Victorian Aboriginal Community Controlled Health Organisation website.