Local government

Local councils provide advice, information and immunisation services. Contact your local council immunisation service to find out where vaccinations are administered in your local area. Use the Know your council website to find the contact details for your local council. 

Victorian Government

Department of Education and Training
Quality Assessment and Regulation Division
Phone: 1300 307 415
Email: licensed.childrens.services@edumail.vic.gov.au
Web: Early childhood regulation and quality assessment

Commonwealth Government

Australian Immunisation Register
Phone 1800 653 809 Mon - Fri 8 am - 5 pm
Web: Australian Immunisation Register

Medicare service centres
Web: Find us - Department of Human Services
A translating and interpreting service is available by calling 131 450, Monday to Friday from 8.30 am to 4.45 pm.

National Immunisation Program Schedule
Web: National Immunisation Program 

Specialist support services

Support for vulnerable children

Child and family information, referral and support teams (Child FIRST) provide support and assistance to vulnerable children, young people and their families where there are concerns about the wellbeing of the child or young person.

Child FIRST provides a central referral point to a range of community-based family services and other supports within each of the Child FIRST catchment areas.

Child FIRST ensures that vulnerable children, young people and their families are linked to relevant services. It is an effective way to connect children, young people and their families to the services they need. 

Visit the department's Services website website for more information and contact details.

Refugees and asylum seekers

Refugee and asylum seeker health services

The Refugee Health Program operates in community health centres with high numbers of newly arrived refugees and/or asylum seekers. The program is delivered by nurses, allied health professionals, interpreters and bicultural workers. Refugee health nurses conduct initial health screening, facilitate access to general practice and specialist healthcare, and provide case management, education and nursing care. They also refer clients to other support services, such as housing and employment services.

Find Refugee Health Program locations

Asylum seekers can access special arrangements to use Victorian public health and community services. These arrangements include free access to public hospitals, ambulance services in emergency situations, community health services, dental services and catch-up immunisations, and priority access to community health services. More information is available at Refugee and asylum seeker health and wellbeing.

Asylum Seeker Resource Centre

The Asylum Seeker Resource Centre (ASCR) with locations in Footscray and Dandenong supports people who are in the process of, or waiting to apply for a protection visa in Australia. The ASRC provides the following services: food, healthcare, legal aid, employment support, English tuition, access to study and training, counselling and access to sport and recreation. More information and service locations are on the ASRC website. 

Cabrini Asylum Seeker and Refugee Health Hub

The Asylum Seeker and Refugee Health Hub at Cabrini Health provides access to a range of health services for people seeking asylum and newly arrived refugees, including immunisation.

Address: 503 Sydney Road, Brunswick, 3056
Phone: (03) 8388 7874
Web: Cabrini Asylum Seeker and Regudee Health Hub

Services for Aboriginal people 

Support for Aboriginal children in kindergarten

Koorie engagement support officers support Aboriginal families to access services and supports to ensure the best start in life for Aboriginal children, from birth to school completion.

They provide advice and practical support to services that provide funded kindergarten programs. 

They build the capacity of these services, deliver programs that are respectful of the cultural beliefs and practices of Aboriginal children by:

  • increasing and enhancing the Aboriginal children's participation in kindergarten
  • promoting the values of kindergarten programs within Aboriginal families and communities
  • promoting cultural awareness and providing access to relevant resources for the delivery of all kindergarten programs.

See the Department of Education and Training’s Aboriginal support pages for contact details of regional Koorie education support officers. 

Healthcare and support for Aboriginal people

Aboriginal community-controlled organisations (ACCO) and Aboriginal community-controlled health organisations (ACCHO) are good starting points for getting to know Aboriginal people and the community in your area. 

They can provide knowledge and links to expertise in the Aboriginal community, and they can support you in learning more about Aboriginal culture. 

Parents and carers may wish to contact their local Aboriginal organisation to ask about local immunisation services.

Aboriginal community-controlled health organisations

Contact information for ACCHOs is available on the Victorian Aboriginal Community Controlled Health Organisation website.

Aboriginal community controlled organisations

  • Contacts
     Organisation  Address  Phone
     Aboriginal & Torres Strait Islander Corporation Family Violence Prevention & Legal Service (Vic)  292 Hoddle St, Abbotsford  (03) 9244 3333
     Mullum Mullum Indigenous Gathering Place Ltd  3 Croydon Way, Croydon  (03) 9725 2166
     Elizabeth Hoffman House Aboriginal Women's Services Inc  Fairfield  (03) 9482 5744
     Margaret Tucker Hostel for Girls Inc  113 Perry Street, Fairfield  (03) 9482 1161
     Healesville Indigenous Community Services Association  1 Badger Creek Rd, Healesville  (03) 5962 2940
     Victorian Aboriginal Community Services Association Limited  496 High Street, Northcote  (03) 9416 4266
     Victorian Aboriginal Child Care Agency 
    Co-Operative Limited
     340 Bell Street, Preston  (03)  9287 8800
     Songlines Music Aboriginal Corporation  48-56 Mary Street, Preston  (03) 9471 2939
     Victorian Aboriginal Legal Service  273 High Street, Preston  1800 064 865
     Framlingham Aboriginal Trust  42 Kirrae Avenue, Purnim  (03) 5567 1000
     Aborigines Advancement League Inc  2 Watt Street, Thornbury  (03) 9480 7777

Contact details

Contact details